Tenant FAQs

Properties are rented on a first-come, first-served basis once a completed application and all required fees are received. We recommend applying as soon as possible to secure your desired rental home.

Applicants must be at least 18 years of age or older to legally enter into a lease agreement.

Yes, security deposits are generally refundable, provided the tenant meets all lease terms and there is no damage beyond normal wear and tear. Deductions may apply for unpaid rent, damages, or cleaning fees.

Applications can be submitted online through our secure system or in person. A completed application, application fee, and required documentation (such as proof of income and identification) are necessary for processing.

Rent payments can be made online through our secure Tenant Portal, by automatic bank transfer, or by check/money order—depending on the payment options available for your property.

All tenants listed on the lease are responsible for the full lease term. If one tenant wishes to remain, they may need to reapply and qualify independently, or a replacement tenant may be approved by management.

Most leases require written notice prior to move-out. Check your lease for the specific notice period and submit your intent to vacate in writing by the required deadline.

Fresh Start Property Management coordinates and handles routine maintenance and repairs. Tenants may be responsible for damages caused by neglect, misuse, or accidental damage. All maintenance requests should be submitted promptly through the Tenant Portal to ensure quick response and resolution.