Owner FAQs

You can request a quote by contacting us through our website or by reaching out to our team directly via phone or email. We will gather information about your property and specific needs to provide you with a customized quote tailored to your requirements.

We utilize a variety of marketing channels to attract potential tenants, including online listing platforms, social media, signage, and referral networks. Additionally, we carefully screen applicants through background checks, credit checks, and rental history verification to ensure quality tenants for your property.

We currently serve Michigan, Grand Rapids, Muskegon, Kalamazoo, Lansing, and Holland. Feel free to reach out to discuss your needs.

Tenants can utilize Fresh Start Property Management Group’s 24/7 bilingual support line to schedule both routine and emergency maintenance tasks if they prefer not to use the online platform.

We have a network of trusted contractors and vendors to handle maintenance and repairs promptly and efficiently. Tenants can submit maintenance requests through our online portal, and our team will coordinate and oversee the necessary work to maintain your property in excellent condition.

Yes, we provide property owners with access to an online portal where you can view financial reports, rental income, expenses, and updates about your property in real-time. This allows for transparent communication and easy access to important information.

Our fees vary depending on the services you require and the size and complexity of your property. We will provide you with a clear breakdown of our fees and any additional costs upfront, so you know exactly what to expect.

We conduct regular property inspections to ensure that your property is well-maintained and to identify any issues or concerns promptly. The frequency of inspections may vary depending on your preferences and the terms outlined in your management agreement.

If a tenant fails to pay rent on time, we will follow the procedures outlined in the lease agreement and local landlord-tenant laws to address the situation. This may include issuing notices, communicating with the tenant, and taking appropriate action to resolve the issue.

Getting started with Fresh Start Property Management Group is easy! Simply reach out to us through our website or contact us directly by phone or email. We'll schedule a consultation to discuss your needs and outline how we can assist you in managing your property effectively.